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Post Date: 07/04/23   Company: Cross Country Mortgage

Job Description:

We are looking for a friendly, professional full-time (8:30-5pm M-F) Mortgage Receptionist with a customer service approach and a helpful, can-do attitude. The successful applicant will have great time-management and multitasking skills, and an interest in learning about the mortgage process. If you can’t wait to learn more, please email your cover letter and resume to:


• Manage front desk receptionist duties such as handling or routing phone calls, emails, greeting clients in a professional manner, scanning/uploading/filing client documentation

• Preparing new loan application files for loan officer to review

• Support mortgage team with administrative and clerical duties as needed

• Interact effectively with clients, loan officers, loan processors, and real estate agents throughout the mortgage loan process

• Flexibility to support the office staff where needed

• Prepare the reception area by making it tidy for visitors and ensure all office supplies are stocked




• Excellent communication skills, customer service skills, and computer skills (Microsoft office ) are desired

• Understanding of mortgage industry, real estate, or mortgage services is desired, but not a requirement

• H.S. diploma, GED or equivalent is required

• Strong attention to detail, multi-tasking, and time-management skills are essential

• 2+ years of office experience as an administrative assistant or receptionist is preferred



About Company

Our mission is to serve our customers with honesty, integrity and competence. Our goal is to provide home loans to our clients while providing them with the best service in the Industry.

Medical/Vision/Dental/ 401k/ Life Insurance/ HSA/FSA/ Paid time off


Amy Smith
Executive Manager
D 239.268.4272
F 239.268.4273
CrossCountry Mortgage, LLC
9130 Galleria Court, Unit 101
Naples, FL 34109
Branch NMLS1770104
Company NMLS3029
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