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Development & Stewardship Coordinator
Post Date: 07/28/23   Company: Naples Zoo

Job Description:

The Development & Stewardship Coordinator provides proactive, effective, and measurable administrative support to enhance the Development Department fundraising activities, including the cultivation and stewardship of donors.  This position requires a friendly, outgoing, and patient disposition at all times.  Must be comfortable with technology. Candidate must be able to work independently and efficiently.

  • Manage donor database accounts, data entry, data clean-up, financial reports, and other system requirements. Maintain donor files
  • Record pledges and send pledge reminders.
  • Provide donor acknowledgement in a timely manner
  • Manage donor files and update filing procedures and practices
  • Draft written materials for Development Department, including regularly updated acknowledgement letters and ongoing stewardship communication for donors
  • Provide administrative support for direct mail strategies, including mail merge functions, segmentation, and personalization of lists.
  • Prepare Naples Zoo Society (donor society) and Affinity program renewal letters
  • Assist with Zoobilee, Gala and donor event planning and execution. Serves as RSVP point person for stewardship events
  • Manages ZOObilee event auction, registration and ticket distribution
  • Provides support for all development related committees, including meeting and room scheduling, material preparation and RSVPS
  • Serve as point person for corporate partners. Check in and support corporate partners as needed, a minimum of quarterly.
  • Works special events as needed.
  • Monitors and maintains office supplies
  • Works closely with support personnel for the Executive office. Position will often interact with finance, marketing, event and education departments.

SUPERVISION:
Position reports to Director of Development.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

  • Must be able to work as part of a team.
  • Must have strong customer service skills – position will work with donors from varied generations and backgrounds.
  • Strong communication skills and interpersonal skills are essential.
  • Must have the ability to work flexible hours, including weekdays, weekends, holidays and evenings.
  • Must have reliable transportation
  • We are a small shop and lean heavily on technology to accomplish all we need to. Prior proficiency is not required, but must be able to learn and feel comfortable with the multiple technology platforms. Current key software includes OneCause, Raisers Edge, Microsoft Office suite and Stamps.com.
  • Must adhere to the highest levels of donor privacy and ethics

EDUCATION and/or EXPERIENCE:

AA/AS required. BA/BS degree preferred.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

  • Must be able to work as part of a team.
  • Must have strong customer service skills – position will work with donors from varied generations and backgrounds.
  • Strong communication skills and interpersonal skills are essential.
  • Must have the ability to work flexible hours, including weekdays, weekends, holidays and evenings.
  • Must have reliable transportation
  • We are a small shop and lean heavily on technology to accomplish all we need to. Prior proficiency is not required, but must be able to learn and feel comfortable with the multiple technology platforms. Current key software includes OneCause, Raisers Edge, Microsoft Office suite and Stamps.com. We will be choosing a new donor CRM this year and you will have input on the selection.
  • Must adhere to the highest levels of donor privacy and ethics

EDUCATION and/or EXPERIENCE:

AA/AS required. BA/BS degree preferred.

Please apply online at the Naples Zoo website.