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Gifts Officer
Post Date: 10/23/18   Company: Harry Chapin Food Bank of Southwest Florida

Job Description:

Position Summary: Identifies, qualifies, cultivates, solicits, and stewards specific donor groups by developing and implementing targeted strategies. This position is based at our Naples location, 3940 Prospect Ave. #101, Naples, FL 34104.

Essential Duties and Responsibilities:

  • Develops and cultivates donor relationships to build mid- and major-level gifts (mid-level: $1,000 to $4,999; major-level: $5,000+) program by engaging stewarding and asking donors to deepen their partnership with HCFB
  • Solicits gifts
  • Manages a portfolio of approximately 150 donors
  • Documents all interactions with prospective and donors in donor database and captures new information (e.g., relationships, interests, giving capacity, etc.) in database records
  • Meets budgeted fundraising goals
  • Meets stewardship and cultivation metrics (i.e., number of face-to-face visits, phone calls, proposals, solicitations)
  • Develops and updates portfolio pipeline reports for biweekly gifts meetings
  • Schedules and conducts donor calls to engage donors in HCFB’s mission
  • Develops and writes cultivation, solicitation and stewardship plans for prospective donors and existing donors and executes these targeted strategies through face-to-face visits, phone calls, email and mailed communications
  • Actively participates in donor strategy meetings
  • Conducts prospect research and generates prospect profiles in coordination with the Development Director and Gifts Officer(s).
  • Conducts tours of the Food Bank for mid- and major-level donors, prospective donors and ensures follow up with each tour participant to cultivate a relationship.
  • Represents the Food Bank at speaking engagements, fundraising events, and check presentations as assigned by the Director of Development
  • Performs other related duties and assignments, as needed




  • Honesty, integrity and commitment to fighting hunger in Southwest Florida
  • Ability to relate effectively other staff, volunteers, agency representatives and the general public.
  • Must have clear understanding of and ability to articulate the mission of the HCFB
  • Ability to complete work in an accurate, effective and timely manner
  • Ability to perform physical labor as necessary to assist in achieving HCFB Mission.
  • Valid FL Driver’s License


Specific to Position

  • Ability to coordinate multiple projects/events and adhere to deadlines in a high-energy, fast-paced environment
  • Excellent written, oral and interpersonal communications skills
  • Proficiency in Windows, Microsoft Word, Excel, and Outlook
  • Commitment to serving vulnerable populations
  • Bachelor’s Degree in related field
  • 3-4 years minimum experience in the non-profit field related to capacity building, advocacy, emergency food services and/or stakeholder development and networking


Working Conditions:

While the responsibilities of this position are primarily performed in an office environment, it is expected that the employee is able to support the food drive and food sorting activities, and that the employee is able to periodically withstand long work days in support of the HCFB mobile pantries and special events.