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Donor Services Coordinator
Post Date: 09/13/19   Company: Make-A-Wish Southern Florida

Job Description:

Make-A-Wish® Southern Florida
Job Description


TITLE:             Donor Services Coordinator (Southwest Florida)

LOCATION:    Southwest Florida Regional Office / Bonita Springs

REPORTS TO: Regional Director – Southwest Florida

STATUS:         Non-Exempt

The Donor Services Coordinator works with donors to acknowledge their gifts, request auction and grant donations as well as planning our celebration/stewardship events.



            Research local funders

            Catalog the types of organizations / causes they give to

            Sends grant requests

            Follows up on grant requests

            Keep our information up to date with all local Community Foundations


            Coordinate coverage at events

            Act as ‘day of’ contact for events

            Recruit and on-board interns and volunteers

            Steward volunteers

Wish Celebrations

            Coordinate Airport Meet and Greets

            Coordinate Wish Send-offs

            Coordinate Wish Deliveries

            Coordinate Wish Reveals

            Coordinate Wish Welcome Homes

Appreciation / Awareness Events

            Celebration of Life

            Donor, Volunteer and Referral Source Appreciation

            Open Houses (a minimum of two annually)


Bank Deposit

            Create and enter donations in to batch

            Complete banking deposit paperwork

            Follow all audit procedures


Retrieve and process mail 


            Identify speaking opportunities

Identify media opportunities

Schedule members of the Speakers Bureau

Acknowledgement Letters

            Prepare all donor acknowledgment letters

            Enter in donor database

            Photocopy for event / program specific binders

            Follow all audit procedures

Auctions (internal and external events)

            Sends ‘ask’ letters to previous and new auction donors

            Follows up on all offers of donations and solicited donations

            Coordinates delivery / pick up

            Enters in RE, Greater Giving, etc.

            Acknowledgment letters

Brand Advancement

            Event specific liaison


Knowledge of Software



            Financial Edge

            Greater Giving


            Microsoft Office Suite (Word, Excel, Outlook, Publisher, PowerPoint)

Raiser’s Edge


Other Duties

            Attend events as required

            Attend committee meetings as required

            Other duties as assigned


Please send resume with cover letter to Tammy Lynn at

Thank you for your interest in helping us make children's wishes come true.